The Relationship Pathfinder Diagnostic from WorldCC

Align priorities, expectations, and how you work together: unlock the full value of your relationships

The contract lands on your desk, and from page one, you can tell it isn’t going to go smoothly:

You know the feeling. And you’re left to make it work anyway.

This is what CCM professionals, project delivery teams and supply chain managers are being asked to navigate daily.

You’ll be familiar with the coping mechanisms:

• Personal rapport and goodwill to patch over gaps
• “Between these four walls” conversations to agree what the contract won’t
• Workshops and steering groups that take up time you don’t have, and that often come too late and change too little

And when outcomes don’t meet expectations, you know the usual fixes:

• Renegotiating and rewriting the contract
• Behavioral training in adaptability or collaboration
• The roll-out of more best practice or standards

But the real problem isn’t a lack of effort, capability or professionalism.

The real problem is misalignment

That creeping feeling – “Something’s off, but I can’t quite put my finger on it…” – is real. It’s your early warning system kicking in. And you’re picking up the first signals of potential friction, failure, and value loss.

You’re sensing imbalances – between the formal terms of the contract, the delivery structures, and the working relationship.

You’re sensing the gaps between what’s written down and what’s really needed to deliver value.

You’re sensing misalignment:

And this isn’t just uncomfortable and frustrating – it’s expensive:

This doesn’t reflect a lack of effort, goodwill or capability.

It reflects that commercial relationships typically start out misaligned in structure, in governance, and in how people are expected to work together. Misaligned on the vital things that slip through the cracks.

Perceptions, beliefs and experiences – the human realities that shape how relationships actually perform – quietly diverge. And because these things can’t be pinned down in KPIs, they rarely show up in dashboards.

Which means they remain invisible until it’s too late.

But it doesn’t have to be this way.

The solution: the Relationship Pathfinder Diagnostic

Instead of firefighting downstream once misalignment takes hold, the Relationship Pathfinder Diagnostic helps you identify where misalignment is likely to emerge – or already taking hold.

It’s a proactive, participatory approach designed particularly for that crucial phase after the contract is signed, when the real work of making it succeed begins.

It engages and aligns people around what truly matters – especially the assumptions, expectations, and behaviours that contracts rarely capture.

Whatever the imbalances, issues and gaps within – and between – the contract, governance and the working relationship, they can now be clearly seen, mutually understood and effectively addressed.

Whether your relationship is about to start, or is already underway but starting to feel uncomfortable, you will:

• Engage everyone involved to harness their insights and experience — without workshops you can’t afford
• Uncover the risks and misalignments that most systems ignore — and that governance and relationship reviews often miss entirely
• See where there’s clarity and where there isn’t. Where expectations diverge. Where you’re strong, where you’re exposed — and what you can do next.
• Generate a rich, incisive report built on the Value Metrics that actually matter

It works by exploring four key areas – Value, People, Methods and Outcomes; the Why, Who, How and What of the relationship – each of which connects to a different piece of the relationship setup, from the contract, to the governance structure, to the collaborative dynamic.

This tool helps you understand the value, complexity, and risk of the relationship. It helps you uncover what matters most. And it helps you realign before the cost of misalignment gets any greater.

All through a fast, compelling and limitlessly scalable online process.

Clear benefits

With this scalable, low-effort, high-impact tool for surfacing risk, you will maximize the potential for realizing outcomes. And minimize the risk of obstacles preventing you from doing so.

Less data. More insight. More alignment.

And compelling evidence you can use to influence upward, make the case for investment, or even renegotiate how the relationship is being run.

Find the appropriate path towards success and avoid the traps along the way – because what’s missing now will cost you later.

Get started

All we need is your name, email, organization, and for you to choose a key relationship you want to focus on first.

If something feels off in a relationship – even if you can’t quite pin down what it is – this is where to begin.

Trial the diagnostic with up to six other people to start exploring your internal perspective on how this relationship is positioned and what it needs:

All you need – and the same goes for the others you invite – is 20 minutes and a willingness to engage.

You’ll quickly see where the relationship stands, where expectations diverge, and what’s needed to deliver on its intended value.

You will then also receive:

Don’t start with a new standard, another workshop, or more training.

Start with a clearer way forward – before misalignment costs you.

Shift the conversation from tension and tolerance to alignment and action. And see what alignment could really look like.