Stephen Bruce

As our Director of Consulting, Stephen has been heavily involved in factoring-out, describing and systematizing many of the aspects of our Value Management approach.

In particular, he has been involved in developing our understanding of Complexity, shaping the concept of Things That Matter, defining what is involved with Value Coding, and putting together high-level processes for delivering Value Management solutions.

As well as presenting our ideas in webinars, etc, he often writes articles on these topics for this site.


Stephen has contributed the following content:

Empathy: the Missing Piece of the Collaboration Puzzle

Empathy: the Missing Piece of the Collaboration Puzzle

Commercial relationships are struggling, and nowhere is this more true than in collaborative relationships. Such relationships are where Complexity – from both inside and outside the relationship – is highest, and where the fatal flaws in how we typically operate are most clearly (and devastatingly)…

Misalignment on Things That Matter: Proving the Point

Misalignment on Things That Matter: Proving the Point

The Things That Matter aren’t clear or aligned in our relationships. This missing empathy is what is inhibiting understanding, preventing the management of differences, and hampering authentic collaboration. All of this – and more – was demonstrated through a recent workshop exercise we ran….

Relationships: The Will May Be There… But The Way Isn’t

Relationships: The Will May Be There… But The Way Isn’t

In our latest webinar on the Things That Matter, polls demonstrated that the will to understand partners may be there, but the way isn’t. Well-intended personal contact tries and fails to plug that gap, with negative and challenging experiences continuing to dominate relationships. This isn’t…