The Value Chain Alignment Diagnostic
You’ve Never Been More Dependent on Your Value Chain.
You’ve Never Felt Less in Control.
You can’t control complexity. But you can harness it.
Drive performance by aligning your value chain around what matters most
Misalignment isn’t just a relationship problem. It’s an acute delivery risk.
In today’s delivery environments, outcomes are increasingly shaped by a complex web of partners, suppliers, and internal teams – all moving fast, all under pressure, and all depending on each other.
But as interdependence grows, control slips away.
Most failures aren’t about poor governance or bad actors. They’re about expectations: miscommunicated, misaligned, or simply left unsaid until it’s too late.
The Value Chain Alignment Diagnostic helps you see those gaps before they cause damage – and gives you a way to close them.
You’ve likely seen the signs:
There’s a real desire to engage. But time is limited. Relationships are stretched. And traditional tools weren’t built for this.
It’s Getting Worse
Complexity is rising. Expectations are shifting. And value chains are feeling the strain.
Yet most frameworks still focus on structure and compliance. Most certifications still emphasize control. And most systems still assume you can manage your way to overcome uncertainty – instead of aligning through it.
Meanwhile, the things that really matter – things like responsiveness, commitment, collaboration – go unspoken.
The truth?
Performance doesn’t break because governance failed.
It breaks because people didn’t align on what mattered most.
And you can’t fix this or drive delivery through KPIs alone.
You need shared clarity – on both the hard requirements and the softer expectations that shape trust, responsiveness, and accountability.
Most teams lack a practical, scalable way to surface those expectations and close the alignment gap.
That’s what this solves.
The Solution: the Value Chain Alignment Diagnostic
The Value Chain Alignment Diagnostic is a fast, focused way to surface, communicate, and build shared understanding around expectations — especially the ones that are nuanced, shifting, or hard to measure.
It helps you see where expectations are clear, where they’re drifting, and where hidden misalignment is leading to the erosion of performance, trust, and resilience.
It doesn’t just surface how things are going. It helps you understand why, by targeting the areas where misalignment tends to creep in:
It starts the conversations that often don’t happen until something goes wrong – with structure, with insight, and without blame.
And it enables value chain engagement in breadth and depth that just isn’t otherwise possible.
A new class of intervention – one that spans the gap between governance and collaboration.
Clear benefits
Here’s what the Value Chain Alignment Diagnostic‘s clear, data-driven report will give you:
Whether you’re in Supplier Chain Management, Account Management, Partnership Management or Relationship Management; whether you’re buy-side or sell-side; whether you’re in any other role with responsibility for delivery across organizational boundaries…
…make complexity navigable – through alignment; not control.
It’s how you see what’s really happening – not just what’s being reported.
And it’s how you build relationships that deliver shared value.
Get started
All we need to get you started is your name, email, organization, and for you to choose a key supplier or delivery relationship you want to reflect on first.
You can then trial the diagnostic with up to six other people to start exploring your internal perspective:
All you need – and the same goes for the others you invite – is 20 minutes and a willingness to engage.
You will then be able to access:
No cost. No pressure. Just a better way to see — and fix — what’s drifting.
Value Chain Alignment Diagnostic
Surface, communicate and align around key things that matter that go beyond contracts and traditional measures:
Proven Benefits
Engage with the diagnostic to begin unlocking these real-world benefits
A brighter future
Key diagnostic features:
Begin to Gauge Alignment
identify where there is and isn’t convergence of perception
Start to Diagnose Issues
spot potential issues before they turn in to serious problems
Indicate Strengths
find apparent areas of best practice that could be shared to improve outcomes
Trusted by Leaders
More from Mick Harris on wider use of Diagnostics – full interview / highlights here.
Trial The Diagnostic Now
Align around things that matter
use the Access Code you were provided
📅 Offer available until July 11, 2025
⚠ Offer expires soon. Secure your diagnostic today!
Frequently Asked Questions
We get it — there are many “silver bullets” out there.
This diagnostic isn’t a quick fix or a generic tool.
It’s a rigorous, collaborative process that uncovers hidden misalignments and overlooked value drivers that contracts and KPIs miss.
It helps your entire team see what’s really going on, so you can act with clarity and confidence:
- It’s proven to scale — but feels deeply personal.
- It builds insight before demanding action.
- It fits how people naturally learn, decide, and engage.
- It doesn’t impose or instruct — it invites and unlocks.
- Most importantly: it works where other efforts haven’t.
This is not just another survey.
We understand people get “survey fatigue”, but aside from some superficial similarities, the purpose, nature and outcomes of this diagnostic are entirely different to a survey:
This is a structured diagnostic tool for synthesizing, comparing and highlighting differences in perspectives.
It will not only reveal misalignments you wouldn’t otherwise see, but it will clarify them through the specific detail of the Value Codes – focused areas you will be evaluating.
Alignment is a necessary foundation for success.
But it is very difficult to achieve and very difficult to know how far away you are from achieving it.
This diagnostic will give you an idea of where things really are, and establish a benchmark which you can return to later, to track change and evaluate the effectiveness of actions taken.
If everything is looking good, and if everyone agrees, then the diagnostic will start to substantiate this.
More likely, though, you’ll uncover areas of opportunity, where the diagnostic and report will:
True alignment doesn’t happen by accident.
Alignment happens when teams see their differences, discuss them openly, and take action together.
Absolutely.
Think of this as a powerful diagnostic lens that complements and enhances your current initiatives — helping to align efforts, prioritize actions, and avoid wasted time or conflicting approaches.
You’ll be asked to set a password to keep your responses secure (nothing will be shared with any third party).
After you’ve submitted your response, you can invite up to 6 other people to share their perspective.
Most participants complete it in under 30 minutes, and immediately after submitting their response, they each receive a personalized report that presents back and highlights aspects of what they have said.
When all participants have submitted responses, a more detailed report is generated that synthesizes and analyzes all the data to identify:
Not at all.
While it’s especially valuable for high-value, high-importance relationships, any contract or partnership where outcomes matter can benefit. The approach scales to fit your needs.
Absolutely.
Your responses are 100% confidential, and results, not attributed to a named person, are only shared within your participating team.
Benchmarking is fully anonymized to protect your privacy at every stage.
