The Governance Gap Diagnostic from WorldCC

Stop failure before it starts: close the gaps left between contract clauses and reality

The contract lands on your desk, and from page one, you can tell it isn’t going to go smoothly:

You know the feeling. And you’re left to make it work anyway.

This is what CCM professionals, project delivery teams and supply chain managers are being asked to navigate daily.

You’ll be familiar with the coping mechanisms:

• Personal rapport and goodwill to patch over gaps
• “Between these four walls” conversations to agree what the contract won’t
• Workshops and steering groups that take up time you don’t have, and that often come too late and change too little

And when outcomes don’t meet expectations, you know the usual fixes:

• Renegotiating and rewriting the contract
• Behavioral training in adaptability or collaboration
• The roll-out of more best practice or standards

But contracts can’t cover everything – and the real problem isn’t a lack of effort, capability or professionalism.

The real problem is misalignment

The real problem is misalignment – especially in the areas contracts can’t cover, or that they cover badly:

These misalignments show up in delivery delays, rising friction, and frayed relationships.

Your team and your partner may be talking past each other – and not even know it.

That creeping feeling – “Something’s off, but I can’t quite put my finger on it…” – is real. It’s your early warning system kicking in. And you’re picking up the first signals of potential friction, failure, and value loss.

This is the Governance Gap — the space between what’s written down and what’s really needed to deliver value.

And it’s not just frustrating – it’s expensive:

Misalignment rarely shows up in dashboards or KPIs – because perceptions, beliefs, and lived experiences don’t live there. Yet it’s those human realities that primarily dictate outcomes.

It doesn’t have to be this way.

The solution: the Governance Gap Diagnostic

The old world is defined by Contract Management – focused on obligations, compliance, and firefighting after the deal is done.

The new world is defined by Value Management – a proactive, participatory approach that engages and aligns people around what truly matters, empowering them to act on it.

The Governance Gap Diagnostic is a powerful gateway into this new world of Value Management, helping to identify, understand and address the areas where misalignment might develop or where it’s already starting to derail things.

Not just in areas the contract covers, but in the areas it can’t. The intangibles. The assumptions, priorities, and expectations of the people involved.

Whether it’s a relationship that’s about to begin, or one that’s already underway, you will:

• Engage everyone involved to harness their insights and experience — without workshops you can’t afford
• Uncover the risks and misalignments that most systems ignore — and that governance reviews often miss entirely
• See where there’s clarity and where there isn’t. Where expectations diverge. Where you’re strong, where you’re exposed — and what you can do next.
• Generate a rich, incisive report built on the Value Metrics that actually matter

All through a carefully designed, fast, and limitlessly scalable online process.

Built for the world you’re actually operating in. Designed to help you harness complexity.

Clear benefits

With this scalable, low-effort, high-impact tool for surfacing risk, you will maximize the potential for realizing outcomes. And minimize the risk of obstacles preventing you doing so.

Less data. More insight. More alignment.

And compelling evidence you can use to influence upward, make the case for investment, or even renegotiate how the relationship is being run.

Get started

All that we need to get you started is your name, email, organization, and for you to choose a key relationship you want to focus on first.

If something feels off – even if you can’t quite name it – this is where to begin.

You can then trial the diagnostic with up to six other people to explore your internal perspective on to begin:

All that you need – and other people that you invite – is 20 minutes of your time and the willingness to embrace a brighter future.

You’ll quickly see the areas of misalignment – the ones the contract couldn’t cover, and the ones everyone assumed were clear.

You will then also receive:

Don’t start with a new standard, another workshop, or more training. Start with a clearer way forward.

Shift the conversation from tension and tolerance to alignment and action. And see what alignment could really look like.