A Change Stabiliser is one of three critical roles in a change initiative – they are procedural, systematic, advocate stability, solve problems, make good decisions and communicate effectively….

A Change Champion is one of three critical roles in a change initiative – they are visionary, goal-oriented, influential, adaptable, proactive and diplomatic in building trust and relationships….

A Transformational Leader is one of three critical roles in a change initiative – they have authority, strategic focus and experience of change;, and they are people- and team-oriented….

The Things That Matter are everything valuable in achieving an outcome, but whilst people think they’re focused on them, they’re not. This is because they are being let down by existing approaches and tools, and the results are disastrous….

People often use the words “diagnostic” and “survey” interchangeably. They really shouldn’t. Beyond superficial similarities, the differences are profound – who is doing the measuring, what is being measured and why – and so are the results….

Strategic relationships are crucial. They are also mostly less effective than they need to be. The growth of relevant industry bodies and standards reflects the accelerating pursuit of more healthy relationships. But are the right approaches being adopted?…

“ARC” is the “branding” we’ve given our ARC Diagnostics – our online framework and platform for secure and rapid spreading and scaling of Diagnostic processes – but what does “ARC” mean and how is it useful? Let’s find out….